Frequently Asked Questions
TANDEM SKYDIVING
Q. "How long will it take?"
A. Your skydive including briefing, aeroplane flight, freefall, parachute flight and landing takes approximately one hour.
HOWEVER, due to the nature of skydiving with weather and aircraft operations please allow half a day for your skydive.
We have BBQ facilities with picnic tables at Moruya and welcome you to bring family and friends to share your
experience with you.
Q. "What should I wear?"
A.Wear casual clothing with lace up shoes. Skydive Oz provides jump pants, and if jumping in the cooler months a warm jumper is also provided.
Q. "What is the weather doing next week when we jump?"
We know about as much as any weatherman what the weather will be doing tomorrow, next week and this time next year...if you are concerned at all about the weather on the day of your jump then call before leaving and we'll be able to tell you whether it is suitable for skydiving.
Q. "Will I be able to take home my DVD or photos on the day I jump?"
A. We make every effort to compile your DVD or CD of photos soon after your skydive. However in the event that we cannot produce them on the day, we will mail to you as soon as possible (which is usually within the next two business days) at no extra charge.
Q. "I have been given a gift voucher, but don't want to jump - what can I do?"
A. Our gift vouchers are not refundable, but are transferrable, if you don't want to jump, then give it to someone who does.
Q. "I have a gift voucher, but it has just expired - can I still use it?"
A. Our gift vouchers are valid for twelve months from date of issue. If your gift voucher has expired, call us and you can extend it's validity for a further 6 months for a small fee.
Q. "Am I old enough to skydive?"
You must be 14 years old to do a tandem skydive and 16 years old to do our solo skydive program. However, you are never too old to go for a jump!
Q. "Am I too big to skydive?"
A. Please let us know when booking your skydive if you weigh over 100kg. We will have to assess you on the day of your jump as to whether or not you will be able to go. No extra charges will apply for excess weight.
Q. "Does the price include all costs?"
A. Our prices listed are what you will pay on the day - there are no hidden charges. This price includes membership to the Australian Parachute Federation.
Q. "Can I eat before the jump?"
A. Sure! But avoid greasy fast foods, particularly if you are hungover. However we don't advise skydiving whilst hungover as it will not be as enjoyable an experience - you will more than likely end up spewing over yourself and instructor, and you don't want to upset your instructor!If you are prone to motion sickness, we recommend a light snack before jumping.
Q. "Can I drink alcohol before my skydive?"
A. We have an 8-hour rule - you may not consume alcohol within 8 hours before skydiving.
Q. "What is your refund policy?"
A. Our refund policy is:
Any payment made in part or full for a tandem skydive with Skydive Oz will only be refunded due to bad weather on the day of the skydive.
"Bad weather" is determined by Skydive Oz to be unsafe for skydiving.
The skydive can be rescheduled or transferred at no extra charge.
There will be no refund due to cancellation from the customer.
We require 48 hours notice for rescheduling otherwise no refund will be given.
2011© Sky Dive Oz & totalwebsites.com.au



